Customer Service Support & Enquiry

Please use following contact link to reach us for your service.
All contact form ticket shall be replied within 12 Hours in Working Hours.
You can also find out a quick answer from our Customer Service Policy & Delivey Information.

  • For general and after-sale enquiries, please click here.
  • For pre-sale enquiries, please click here.
  • For faulty goods or returned items, please click here.

Our Office Hours:

  • Monday - Friday: 8:30am - 3:00pm (EET)
  • Saturday, Sunday and Public Holiday: Closed


Live Chat Support:
Enquiry for:

  • Handle Sales and Product information enquiry
  • Provide Sales Advice on Product

Contact By:

  • Live Chat facility on webpage
  • WhatsApp Instant Messenger (Coming)


  • Please use this Live Chat service for Sales Enquiry.
  • We can only response to English enquiry.
  • If you need other language support, please click here


Email Support:
Enquiry for:

  • Product support and follow up
  • Order status enquiry
  • Delivery information

Contact By:


  • All email shall be replied within 12 Hours in Working Hours. 


Phone and Fax Support:

  • Administrative contact
  • Business partnership
  • Advertisement connection
  • General Enquiry

Contact by:

  • Phone: 001 852 8193 3428
  • Fax: 001 852 3585 1718